Refund & Return Policy

At Zenath, your satisfaction is our priority. Please read our refund and return policy carefully.

Eligibility for Returns

• Items must be returned within 7 days of delivery.
• Products must be unused, unopened, and in original packaging.
• Intimate wellness and hygiene products are non-returnable for health and safety reasons.

Damaged or Wrong Items

If you receive a damaged, defective, or wrong item, please contact us within 24 hours of delivery with photos at zenathinfo@gmail.com. We will arrange a replacement or full refund.

Refund Process

• Approved refunds will be processed within 5-7 business days.
• Refunds will be credited to your original payment method.

Non-Returnable Items

• Intimate and hygiene products
• Items damaged due to misuse
• Items returned after 7 days of delivery

Contact Us

For any return or refund queries, email us at zenathinfo@gmail.com. We typically respond within 24 hours.